For daily BauTours
- If you cancel your booking you must notify us at least one week (7 days) before the scheduled tour date to get a full refund o a discount code of equal value to use when you want at your choice;
- cancellations less than 7 days from the date of the tour or if you decide not to show up there is no refund.
If the event is canceled due to force majeure you can choose between:
- adhere to the rescheduling to another date;
- get a voucher of the same amount to be used for other activities;
- full refund at your choice.
For BauTours with living room
Reservations close 20 days before the event, until then you can cancel your reservation and get a full refund.
- For cancellations over 20 days from the start date of the stay: there will be no withholding on the tour participation fee;
- For cancellations from 19 days to 10 days from the date of the beginning of the stay: the 50% of the entire fee participation;
- For cancellations from 9 days to 0 days from the date of the beginning of the stay: the 100% of the entire fee participation;
If the event is canceled due to force majeure you can reschedule at another date, or get a full refund o a discount code to use whenever you want at your choice.
24/48 hours before the meeting with the coordinator for the start of the tour you will receive an email and / or a whatsapp message with his phone number, in case you are late or lost on the way he will be of support for reach it at the meeting point.
Available places sell out very quickly.
We receive about 200 emails a day from people who didn't "have time" to book:
- RESERVATIONS WITH STAY THEY CLOSE 20 DAYS BEFORE of the start of the event.
- RESERVATIONS WITHOUT STAY THEY CLOSE BETWEEN 10 AND 7 DAYS BEFORE of the start of the event.
In every BauTour find the details relative of how many minimum days before you can book.
I days available on the booking calendar they are in GREEN,
those not available I am in RED and not bookable.