conduct

There are dogs that do not know each other and have never seen each other before, distances must be kept between them to respect the spaces of each of the other participants: there are those who are more shy and those more fearful, the respect first of all.
Covid aside is the first thing any dog ​​educator will tell you, i dogs have an intimate, individual, social and public zone it will be up to them to decide which of these he can be approached.

It will be a discretion of the educator find the right and safe time and place with respect to the context if and when to leave them free

Need respect the local flora and fauna, we are just guests, for the animals that live there it is their home and they should not be disturbed or frightened. The excrements must be collected not only for education but because wild animals are not vaccinated and external components could cost him his life.

Each owner is legally responsible for their dog's acts.

Always having a muzzle with you is a legal obligation, it is not necessary to wear it.
It is extremely rare, almost impossible, that you need to use it but in case of emergencye.g. for an injured dog that needs to be blindfolded or transported, is essential for your and his safety.

Also if you don't have it with you For example, you will not be able to use any means of public transport.

COVID-19

We make sure your visit is in total safety so that you can enjoy the tour to the fullest with your dog.

We remind you to:
- use the mask;
- keep a distance of 2m from the others;
- if possible use gloves or disinfect your hands;
- use a 1,5m maximum leash;
- bring a muzzle with you (it is not to wear);
- use the bags for manure.

All documentation in compliance with the laws in force

We are aware that anything can happen and unfortunately we don't have a crystal ball.

In the event of cancellation due to the region of destination or residence entering the orange or red zone, DO NOT WORRY, WE REPROGRAM OR FULLY REFUND YOUR RESERVATION.

Limitations

We do not recommend activities for puppies who are not at least 9 months old, they could affect their development. We organize events dedicated to puppies, lighter, within their reach.

It is strictly forbidden to participate with dogs in estrus for the safety of all participants.

If it is a private tour there is no problem: it will be only you, your family or group of friends to participate together with the coordinator.

In case it is a pack tour we strongly advise against the participation of dogs that have problems with aggression, shyness has never been an obstacle to enjoying the experience together with your human.

weather

We go hiking in the rain and wind and any other weather conditions that nature decides to give us. After all, we are having adventures and experiences! If the weather is so bad that not everyone is safe, the trip will be modified or postponed. Of course, you will be notified during the experience week if there are any changes.

Payments

Everything that is declared as INCLUDED on the tour detail page is included in the cost of the reservation, we do not charge additional costs or supplements unless explicitly stated in the EXCLUDED or EXTRA section which is optional and at your discretion.
The price shown is the final cost which also includes accident insurance, taxes and secure payment fees to PayPal and Stripe.

We are eco-friendly, you don't need to have a printed copy. However, we ask you to show the ORDER NUMBER and your name and surname corresponding to your booking which is immediately emailed to you after you have made your booking. The invoice is issued automatically: we are good people who pay taxes and we are against black money that ruins the economy and healthy companies.

At the historical moment in which we find ourselves, the customized ad hoc tours are suspended. We could adapt those already present to your needs, eg. add days, hire a babysitter / dog sitter, add a visit to a museum or attraction ...

We do not deal with stays, for that there are hundreds of sites that if they occupy, we deal with dog friendly activities and experiences and if they are spread over several days there is also a stay in dog friendly structures.

Business investments

We are preparing a crowdfunding

We are very attached to our brand and we know that our products are UNIQUE.
In principle we do not give anyone the opportunity to resell our packages however we do make exceptions with certain rules, write to us and we will arrange a meeting

You can get in touch with us via the page COLLABORATE WITH US

We do not "insert" or sell or advertise the simple stay or structures, any stay must have a dog friendly activity or experience spread over several days: this is what we do and what distinguishes us from the crowd.

Le partner structures who work with us all have 4 MINIMUM REQUIREMENTS:

  • Accept dogs of all sizes;
  • Have a contact from a trusted veterinarian in the area;
  • Give the dog access to the restaurant area;
  • Have a green and safe area in or around the property.

If you have these characteristics and obviously dog ​​friendly activities or experiences, you can contact us via the page COLLABORATE WITH US

Reservation request

For daily BauTours

  • If you cancel your booking you must notify us at least one week (7 days) before the scheduled tour date to get a full refund o a discount code of equal value to use when you want at your choice;
  • cancellations less than 7 days from the date of the tour or if you decide not to show up there is no refund.

If the event is canceled due to force majeure you can choose between:

  • adhere to the rescheduling to another date;
  • get a voucher of the same amount to be used for other activities;
  • full refund at your choice.

 

For BauTours with living room

Reservations close 20 days before the event, until then you can cancel your reservation and get a full refund.

  • For cancellations over 20 days from the start date of the stay: there will be no withholding on the tour participation fee;
  • For cancellations from 19 days to 10 days from the date of the beginning of the stay: the 50% of the entire fee participation;
  • For cancellations from 9 days to 0 days from the date of the beginning of the stay: the 100% of the entire fee participation;

If the event is canceled due to force majeure you can reschedule at another date, or get a full refund o a discount code to use whenever you want at your choice.

24/48 hours before the meeting with the coordinator for the start of the tour you will receive an email and / or a whatsapp message with his phone number, in case you are late or lost on the way he will be of support for reach it at the meeting point.

Available places sell out very quickly.
We receive about 200 emails a day from people who didn't "have time" to book:

- RESERVATIONS WITH STAY THEY CLOSE 20 DAYS BEFORE of the start of the event.
- RESERVATIONS WITHOUT STAY THEY CLOSE BETWEEN 10 AND 7 DAYS BEFORE of the start of the event.

In every BauTour find the details relative of how many minimum days before you can book.

I days available on the booking calendar they are in GREEN,
those not available I am in RED and not bookable.

Preparation

We suggest wearing whatever is comfortable. In the case of experiences in the city, comfortable sneakers are enough, in case of excursions in nature it is mandatory to wear trekking shoes. It is best to dress in layers and wear clothing that absorbs sweat and keeps you dry and comfortable.

We advise you to bring the appropriate clothing for the season and a daily kit to bring snacks and plenty of water for you and your dog, and of course everything they need such as the 1,50m leash, the muzzle (it is not to put on but it is mandatory by law to have it with you), bags for feces, any medicines or anything you think is appropriate for your and his well-being. In case of exit abroad the dog must have a valid passport, microchip or tattoo and be up to date with all vaccinations.