The terms and conditions under which TRIPFORDOG Srl offers users access to its services are described below.
To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and plural, will have the meaning indicated below:
Holder: TRIPFORDOG Srl, with registered office in Via Giuntini, 25, 56021 Navacchio, Cascina (PISA) VAT number IT02373810502, REA PI-202295, share capital € 10.000,00, e-mail address [email protected], PEC address [email protected]
Application: the website www.tripfordog.com its subdomains and mobile apps, managed by the Owner, which offers the services offered by dog educators, dog operators, environmental hiking guides and tourist guides for tours, activities, experiences, tickets and dog guided tours friendly;
Products or Tour or BauTour or Tourist package or Activity or Experience:
the products and / or services offered through the Application;
User: the person who accesses the Application, without distinction of a legal nature and pursued purpose, interested in the Products offered through the Application;
Consumer or Tourist or Client: natural person acting for purposes unrelated to any commercial, craft or professional entrepreneurial activity carried out who makes a purchase on the Application;
Third Party Suppliers or Partners: the natural or legal person who, acting in the exercise of his commercial, artisanal or professional entrepreneurial activity, sells and / or supplies the Products and / or Services through the Application;
Conditions: this contract which governs the relationship between the Owner and the Users.
TRIPFORDOG Srl, with registered office in Via Giuntini, 25, 56021 Navacchio, Cascina (PISA) VAT number IT02373810502, REA PI-202295, share capital € 10.000,00, e-mail address [email protected], PEC address [email protected] is a marketplace that advertises and promotes offers of tourist services, activities, experiences or tours provided by its selected Partners (hereinafter also "Third party suppliers or Partners") (for example hotel and non-hotel accommodation activities, accommodation brokerage agencies for tourist purposes, food and wine guided tours, dog instructions / animations, dog sittig, dog-beach, museum ticketing, authorized tourist guides, environmental excursion guides and other ancillary services, etc.) to consumers who will be able to proceed with the booking and purchase of the selected services through the Application which limits itself to promoting the online diffusion of the services described above, being the activity of technical travel organization, where required by law, performed by the same being an authorized travel agency.
These General Conditions for the purchase of the tourist package govern the use of the Application and the sites connected to it by consumers (hereinafter also "users", "registered users", "visitors" or "customers"), defining the respective rights and obligations and regulating the relationship between consumers of the web platform who book an activity and the partners who offer and provide it.
These conditions of service and use of the Application must be accepted without exception and / or changes and / or additions by the registered user and by the purchaser and / or by the third party / beneficiaries of the service purchased on TRIPFORDOG and linked sites. Any changes to these General Conditions will be made known by publication on the Application and will only be valid for contracts concluded after their entry into force, unless there are changes to the Application due to technological updates.
2. TECHNICAL DIRECTION
TRIPFORDOG Srl, with registered office in Via Giuntini, 25, 56021 Navacchio, Cascina (PISA) VAT number IT02373810502, REA PI-202295, share capital € 10.000,00, e-mail address [email protected], PEC address [email protected] with RC policy no. 176177054
2b. RELATIONS BETWEEN OWNER, THIRD-PARTY SUPPLIER AND USERS AND CONSUMERS
These Conditions exclusively govern the relations between the Owner of the Application and the Users or Consumers and do not apply to the relations between the Users or Consumers and the Third Party Suppliers.
The Application connects Third Party Suppliers with Users or Consumers interested in purchasing goods and / or receiving services.
The Owner is not part of the relationship that will be established between Users or Consumers and Third Party Suppliers, having to be considered as a mere technical manager of the Application, and will not be responsible under any profile.
It is understood that in no case can the Owner be held responsible in the event of loss, dissemination, theft or unauthorized use by third parties, for any reason whatsoever, of the Users' access credentials.
3. TOUR, BAUTOUR, ACTIVITY, EXPERIENCE OR TOURIST PACKAGE
The notion of Tour or BauTour is: "experience or activity with tourist guides, environmental excursion guides, dog educators and / or dog operators".
The notion of a tourist package is: "The tourist packages have as their object trips, holidays," all inclusive "circuits, tourist cruises, resulting from the combination, by anyone and in any way made, of at least two of the following elements indicated, sold or offered for sale at a flat rate: a) transport; b) accommodation; c) tourist services not ancillary to transport or accommodation pursuant to art. 36 which constitute a significant part of the “tourist package” for the satisfaction of the recreational needs of the tourist (art. 34 of the Tourism Code). The tourist has the right to receive a copy of the tourist package sales contract when explicitly requested in writing (drawn up pursuant to and in the manner set out in art. 35 of the Italian Tourism Code). The contract constitutes a title to access the guarantee fund referred to in the following art. 21.
4. TRAVEL OR TOUR AGREEMENT
The travel or tour contract consists of: a) the Booking Form on an electronic form or on digital support; b) these general terms and conditions and the participation rules, which must be accepted by subscription (for bookings on pdf paper supports) or online acceptance (for bookings on the electronic form of the Application); c) from the so-called definitive news sheet.
Each participant is required to keep a copy of the aforementioned documents duly completed and signed or accepted online (through the Point and Click system), as they constitute a copy of the tourist travel contract.
5. INFORMATION TO THE TOURIST, CUSTOMER OR CONSUMER
a. Before the start of the trip, the organizer and / or the intermediary communicate the following information to the tourist, only when the balance is received:
- day, time and place of meeting;
b. The organizer prepares a technical sheet in the catalog or in the out-of-catalog program - also on electronic or telematic support. It contains the technical information relating to the legal obligations to which the Tour Operator or Travel Agency is subjected.
c. In the case of a ticketing service, tickets will be sent by email only after receipt of the balance and proof of the availability of the requested day and time as well as the availability, where applicable, of a dog operator.
6. PURCHASE PROPOSAL - RESERVATIONS
The booking of the tours must be drawn up on a specific contractual form, electronic if necessary, completed in its entirety and signed by the Customer, who will receive a copy. The acceptance of the proposed purchase and sale of the tourist package is considered completed, with the consequent conclusion of the contract, only when the organizer sends the relative confirmation, also by electronic system. The indications relating to the tourist package not contained in the contractual documents, in the brochures or in other means of written communication, will be provided by the organizer, in regular fulfillment of the obligations provided for by art. 37 paragraph 2 of the Tourism Code, before the start of the trip when explicitly requested.
7. BOOKING AND PAYMENT PROCEDURE
If the Customer is interested in booking a service available on the Application and wants to know the identification elements of the local Supplier, he must necessarily register on the website www.tripfordog.com, create an account, giving the express consent to the Privacy as recalled and accept expressly these General Terms and Conditions.
The consumer's personal data will be transmitted to the partner, together with all the booking details, once the online purchase process on the APPLICATION has been completed and the booking confirmed 24 hours before the start of the activity by email and / or telephone.
The Customer must provide true, correct, complete and updated data and information. The personal data and the email must also correspond exclusively to their personal data and not to third parties. This is the necessary requirement for the use of the services promoted by TRIPFORDOG.
TRIPFORDOG reserves the right not to accept purchase orders / reservations and especially if not duly completed or with omitted, false or incomplete data.
The Customer who registers on the Application is responsible for the confidentiality and use of his password to access the site and his account. He is also responsible for all activities that take place in connection with his account and must immediately notify TRIPFORDOG of any unauthorized use of his account, even alleged.
TRIPFORDOG reserves the unconditional right to close / suspend any user or third-party Provider's account and to inhibit new access to the web platform and linked sites, without prejudice to the right to compensation for damages, if any unlawful conduct is put in place. , contrary to the principles of correctness and good faith and capable of causing damage to property and not to TRIPFORDOG and / or to third parties.
It is specified that during the booking phase the availability of the services offered by the Supplier, both in terms of quantity and timing, are managed by the same according to a quota / calendar administered by the latter, at its sole responsibility.
The reservation ends with the payment of the total price of the offer through an online system (on the PayPal, Stripe circuit or other traceable means of payment) using our web platform or by bank transfer. Payment is managed by TRIPFORDOG SRL through the aforementioned platforms and they are responsible for commercial transactions.
The documentation proving the correct execution of the electronic payment will be sent by e-mail from TRIPFORDOG to the Customer. The tax receipt or invoice (or other document) if explicitly requested, will be issued directly by TRIPFORDOG and after the provision of the service. The tax receipt of the Partner or Third Party Supplier is required by law in order to be able to issue the consideration due.
Through the PayPal or Stripe electronic circuit, even without being registered with the same, it will be possible to pay by credit card to make a reservation and purchase the chosen service. The use of the PayPal or Stripe circuit implies the acceptance by the user of the service conditions of the said managers with consequent authorization to make payments according to the instructions given and according to any costs of the credit card itself.
Upon payment, TRIPFORDOG will send an email confirmation of the booking / purchase in real time as well as, if applicable, the CPU (unique booking code) as a unique alphanumeric code that accurately identifies the booking and the interested parties, also by displaying on a suitable electronic tool (tablet, smartphone, other digital devices).
For security reasons, it may be necessary to present a valid photo ID when using the tourist service. For the purposes of the execution of the contract, TRIPFORDOG communicates the Customer's personal and contact details to the Partners and vice versa. In case of damage caused by the Customer to the means, structures, furnishings and furnishings, or anything else of the Partner, the Customer will be required to compensate the damage created or any insurance deductible, if any.
In real time TRIPFORDOG will notify the competent Partner, third party Supplier of the sale. Furthermore, in the reserved section of the Application, the Customer can, at any time, view the details of the reservations made and possibly activate the cancellation / changes of the same, as provided for by the following point 5, through the appropriate section provided in the Application.
Failure to pay the balance before departure constitutes an express termination clause of the travel contract, with the customer being obliged to pay the full balance due.
The individual participation fees are variable and indicated on the published program of each Tour. The price can only be changed as a result of changes in EXTRA when present.
For these changes, reference will be made to the exchange rates and prices in force on the date of publication of the program, as reported in the technical data sheet of the catalog, or on the date reported in any updates published on the websites. In any case, the price cannot be increased in the 20 days prior to departure and the revision cannot exceed 10% of the price in its original amount. The price consists of:
registration fee or file management fee;
participation fee: expressed in the catalog or in the quotation of the package provided to the intermediary or the tourist;
cost of any insurance policies against the risks of cancellation and / or medical expenses or other services requested;
cost of any visas and entry and exit taxes from the holiday destination countries.
port charges and taxes
9. MODIFICATION OR CANCELLATION OF THE TOURIST PACKAGE BEFORE DEPARTURE
TRIPFORDOG reserves the right to cancel the trip in case of failure to reach the minimum number of participants indicated in the tour card, immediately informing the Customers and the Third Party Supplier also by e-mail or for reasons of force majeure not dependent on the Owner.
The Customer can exercise the rights provided above indicated in the art. 41 and 42 of the tourist code when TRIPFORDOG were to cancel the booked trip due to failure to reach the minimum number of participants and / or due to force majeure relating to the tourist package purchased. In this regard, it is specified that strikes, war events, civil and military unrest, riots, looting, acts of terrorism, natural disasters, adverse weather conditions, technical problems or similar, epidemics, pandemics that can cause even substantial changes to the travel program, constitute force majeure and are not attributable to TRIPFORDOG, nor to the Partners or to other operators providing services included in the tourist package. TRIPFORDOG is therefore not required to reimburse any damage or additional expenses incurred by the customer.
In case of cancellation of the trip by the organizer, the customer can exercise the right of withdrawal without penalty provided for by art. 41 and 42 of the tourism code and will be entitled to the offer of a replacement tourist package of equivalent value, if available without price supplements, or to the reimbursement of sums already paid within seven working days of the customer's withdrawal or cancellation of the trip.
The Customer must notify TRIPFORDOG by e-mail of his decision (to accept the modification or to withdraw) no later than two working days from the moment in which he received the aforementioned modification notice.
Any reimbursement following cancellation within the terms described above will be arranged by bank transfer.
10. WITHDRAWAL OF THE TOURIST AND APPLICABLE PENALTIES
The customer has the right to withdraw from the contract before departure without costs or penalties in the following cases:
cancellation of the trip before departure due to lack of the minimum number of participants or for reasons of force majeure referred to in the previous art. 9;
price increase referred to in the previous art. 9 in excess of 10%;
non-acceptance by the customer of the alternative proposal formulated by TRIPFORDOG before departure as a result of significant changes to one or more elements of the contract objectively configurable as essential essential for the use of the booked trip referred to in the previous art. 9;
Apart from the hypotheses provided for in the previous points sub 1), 2) and 3), the right of withdrawal without cost of the customer before departure is excluded, since pursuant to art. 47, letter g) of the Consumer Code as amended by Legislative Decree 21/2014, in the case of contracts for the sale of tourist packages both in paper form and in electronic online format, Articles. 45 to 67 (section I to IV of Chapter III) of the Consumer Code.
B) To the Customer who withdraws from the contract before departure for any cause or reason, apart from the hypotheses listed in the previous point A) sub 1), 2) and 3), VNM reserves the right to charge the penalties, calculated on total participation fee, to the extent indicated below:
For day tours without accommodation:
- For cancellations and cancellations before 00:00 on the 7th day from the start date of the activity, 100% of the entire participation fee or a discount code of equal value to be used in other activities will be refunded;
- For cancellations and cancellations after 00:00 on the 7th day from the start date of the activity, 100% of the entire participation fee will be retained without any refund;
For packages with stay:
- For cancellations beyond 20 days from the start date of the stay: there will be no deductions from the tour participation fee;
- For cancellations from 19 days to 10 days from the start date of the stay: 50% of the entire participation fee will be retained;
- For cancellations from 9 days to 0 days from the start date of the stay: 100% of the entire participation fee will be retained;
In case the customer does not show up for departure or renounces during the course of the trip itself: 100% of the entire participation fee will be retained;
no reimbursement of the participation fee paid will be granted to those who cannot make the trip due to lack or inaccuracy of the required personal documents or of their dog (including entry visas to the countries to be visited, vaccinations, passport etc ...). These penalties are calculated on the total participation fee.
All cancellations by the Customer must be made on the APPLICATION in the reserved section in the specific menu, according to the provisions below, specifying that cancellations that occur outside the platform are not considered valid.
Any refund following cancellation within the terms described above will be arranged by bank transfer within 30 days.
In order to avoid the application of the aforementioned penalties in cases of cancellations before departure due to illness or injury, the customer must also request online the stipulation of the insurance policy for the risk of cancellation penalties indicated in the following art. 19.
11. CHANGES AFTER DEPARTURE
If, after departure, the Organizer is unable to provide an essential part of the services provided for in the contract, for any reason other than the tourist's own act, he will have to prepare suitable alternative solutions for the continuation of the planned trip without involving any charges. of any kind at the expense of the tourist, or reimburse the latter within the limits of the difference between the services originally provided and those performed. If no alternative solution is possible, or the solution prepared by the organizer is rejected by the tourist for proven and justified reasons, the organizer will provide, at no extra cost, a means of transport equivalent to the original one provided for the return to the place of departure. or to the different place eventually agreed, compatibly with the availability of vehicles and places, and will reimburse it to the extent of the difference between the cost of the services provided and that of the services performed up to the time of early return.
12. CORRESPONDENCE WITH THE USER
By making a reservation on the Application, the Customer will consent to the receipt of the following communications: (A) an email confirming the booking, whatever the payment method as explained in point 4 c) (B) an email and / or message that warns the Customer, in time, of the approaching event to be enjoyed, with all further information and useful suggestions; (C) an email and / or message following the execution of the service by the Partner, with an invitation to express an opinion on the same and possibly to share the amateur photos / videos taken during the experience, giving appropriate authorization and release to the processing of personal data, the same applies to Partners. To this end, the Customer is invited to take note of the privacy rules published at the bottom of these General Conditions on the Application.
13. HOTEL CLASSIFICATION
The official classification of hotels is provided in the catalog or in other informative material only on the basis of the express and formal indications of the competent authorities of the country in which the service is provided. In the absence of official classifications recognized by the competent Public Authorities of the EU member countries to which the service refers, the organizer reserves the right to provide its own description of the accommodation, such as to allow an evaluation and consequent acceptance of the same by the tourist.
14. CUSTOMER CARE
The organizer makes available to the registered customer, in the SUPPORT section, a specific customer service for any information, request and / or support in the pre and post sales phase of the products.
15. LIABILITY REGIME
TRIPFORDOG as a mere promoter and advertising of services between the Customer and the Partner is not a contracting party between the Partner and the final customers, therefore it is the responsibility of the Partner as a supplier to correctly inform and execute the services purchased, it being understood that whenever is required by law, TRIPFORDOG will make use of its own technical direction from an authorized travel agency and provided with suitable civil liability insurance in favor of the consumer for damages deriving from non-fulfillment or incorrect execution of the services covered by the purchased tourist service.
Furthermore, TRIPFORDOG will not be liable for any of the following damages or losses (whether such damages, where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of anticipated revenue or profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or damage to reputation; (f) losses suffered by third parties; (g) any consequent indirect, special or exemplary damage deriving from the use of the Application regardless of its modalities. TRIPFORDOG, in organizing the various activities, experiences and services, is not responsible for coincidences with the itineraries of individual customers; is not responsible for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to default by any person, carrier or other company or person providing services included in the services purchased through the 'Application. Furthermore, TRIPFORDOG will in no way be held responsible for any illness, theft, labor disputes, machine breakdowns, government riots, acts of war and / or terrorism, weather conditions, defect in a transport vehicle or for any misfortune or accident. or any other unavoidable and exceptional causes and as such independent of their will.
TRIPFORDOG will not be held responsible in any way for damage caused by dogs or by the owners of customers to themselves, structures or third parties, the customer by accepting these conditions assumes all responsibility in this regard as there is no insurance company that insures the dog on a temporary basis. . TRIPFORDOG's services, including information, names, images, logos, prices, dates and availability of the services promoted by TRIPFORDOG are provided "as is" and "based on availability", both indicated by Supplier concerned, without any liability or any type of guarantee offered (explicit or implied by law) by TRIPFORDOG.
The organizer is liable for damages caused to the tourist due to the total or partial non-fulfillment of the contractually due services, whether they are performed by him personally or by third party service providers, unless he proves that the event is derived from fact of the tourist (including initiatives autonomously taken by the latter during the execution of the tourist services) or by the fact of a third party of an unforeseeable or inevitable nature, by circumstances unrelated to the provision of the services provided for in the contract, by unforeseeable circumstances, by force greater, or from circumstances that the organizer himself could not reasonably foresee or resolve, according to professional diligence. The intermediary with whom the tourist package was booked is not liable in any case for the obligations relating to the organization and execution of the trip, but is solely responsible for the obligations arising from its capacity as intermediary and, in any case, within the limits established for this. liability under the relevant regulations in force, including the guarantee obligations pursuant to art. 50 and without prejudice to the exemption pursuant to art. 46 of the Tourism Code.
16. LIMITS OF COMPENSATION
The compensation referred to in Articles 44, 45 and 47 of the Cod. Tur. and related statute of limitations, are governed by the provisions therein and in any case within the limits established, by the CCV, by the International Conventions governing the services that are the subject of the tourist package as well as by articles 1783 and 1784 of the civil code, with the exception of personal injury. not subject to a fixed limit.
In the event of personal injury resulting from liability attributable to the organizer for failure or incorrect fulfillment of one of the services included in the tourist package, the consequent damages will be compensable according to the rules of the international conventions to which Italy or Italy are a party. 'European Union, which govern the individual services that are the subject of the tourist package, as implemented by the Italian system, pursuant to art. 44 of the tourism code.
For cases of damages other than those to the person deriving from non-fulfillment or incorrect execution of the services covered by the tourist package attributable to TRIPFORDOG, the parties expressly agree that the compensation cannot exceed the provisions of the international conventions governing the services covered by the tourist package that remain totally or partially defaulted.
In the event that the non-fulfillment or incorrect execution of the services covered by the tourist package attributable to TRIPFORDOG and of no small importance pursuant to art. 1455 of the Italian Civil Code, the damage caused by a ruined holiday which can be compensated pursuant to art. 47 of the consumer code, cannot exceed the value of the service not enjoyed and, in any case, the total value of the tourist package purchased.
17. DUTY OF ASSISTANCE
The organizer promptly prepares every useful remedy to help the tourist in difficulty according to the criterion of professional diligence with exclusive reference to the obligations to be borne by the law or contract, without prejudice in any case to the right to compensation for damage in the event of to whom the incorrect fulfillment of the contract is attributable to the latter. The organizer and the intermediary are exonerated from their respective responsibilities (articles 15 and 16 of these General Conditions), when the failure or incorrect execution of the contract is attributable to the tourist or has depended on the fact of an unpredictable or unavoidable third party, or it was caused by a fortuitous event or force majeure. A number will be active EXCLUSIVELY FOR EMERGENCIES, telephone calls will not be taken into consideration for information purposes but only for real and proven emergency reasons.
18. COMPLAINTS AND COMPLAINTS
Any failure in the execution of the contract must be contested by the tourist during the use of the package so that the organizer, his local representative or the guide can promptly remedy it. Otherwise, the compensation for the damage will be reduced or excluded pursuant to Article 1227 of the Italian Civil Code. Without prejudice to the above obligation, the tourist can also make a complaint by sending a registered letter, with acknowledgment of receipt, to the organizer or to the Partner, no later than ten working days from the date of return to the place of departure.
19. INSURANCE AGAINST CANCELLATION AND REPATRIATION EXPENSES
If not expressly included in the price, it is possible and advisable to take out special insurance policies at the time of booking at the offices of the organizer or seller against the costs deriving from the cancellation of the package, from accidents and / or illnesses that also cover the expenses for repatriation and for loss and / or damage to baggage. The rights arising from the insurance contracts must be exercised by the tourist directly against the stipulating insurance companies, under the conditions and in the manner provided for in the policies themselves, as set out in the policy conditions published in the catalogs or displayed in the brochures made available to the tourists. upon departure. INSURANCE PAGE FOR DETAILS
20. ALTERNATIVE DISPUTE RESOLUTION INSTRUMENTS
Pursuant to and for the purposes of art. 67 of the Italian Tourism Code the organizer may propose to the tourist - in the catalog, on the documentation, on its website or in other forms - alternative ways of resolving the disputes that have arisen. In this case, the organizer will indicate the type of alternative resolution proposed and the effects that such membership entails.
21. REQUIREMENT OF MAJOR AGE
The services offered on the Application are not intended for minors under the age of 18, but for adults with the capacity to act necessary to book the offers, thus fully accepting the content of these General Conditions as well as the specific conditions of the individual offer duly published on the Application.
The Customer who intends to use the services of TRIPFORDOG, therefore declares to be of age (i.e. to have reached the age of 18) and to have the necessary legal capacity to book the offers, thus fully accepting the content of these General Conditions.
TRIPFORDOG informs the Customer of the fact that any information of a personal nature communicated on the Application will be used in accordance with what is reported in the information on the Privacy of which you are invited to take full and complete vision as well as knowledge of the contents. The personal data requested and collected during the purchase process, in compliance with the Privacy Law Legislative Decree n.196 of 2003 "Code regarding the protection of personal data" and subsequent amendments and / or additions: a) are collected and processed electronically and / or mechanically with the purpose and for the purposes of contractual fulfillment for the supply of events, services and internal management; b) e-mail addresses will be used to send information and data useful for the execution of this contract; c) will be processed by persons in charge of TRIPFORDOG, by the Partner for the fulfillment of the contractual relationship and as indicated in letter a); d) may be communicated to third parties, appropriately delegated by the aforementioned parties, to carry out the activities necessary only for the execution of this contract, but in no other case transferred. The owner of the processing of personal data is TRIPFORDOG Srl, with registered office in Via Giuntini, 25, 56021 Navacchio, Cascina (PISA) VAT number IT02373810502, REA PI-202295, e-mail address [email protected], PEC address [email protected] in the person of the legal representative; as for the Partner, the data controller is the person indicated as the legal representative of the supplier Partner in the service activity sheet, unless otherwise subject who promptly undertakes to communicate. By accepting these General Conditions, the consumer mutually and expressly authorizes the processing of personal data in accordance with Legislative Decree No. 196/2003 and subsequent amendments and / or additions. the Consumer can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner. The platform is available at the following address: http://ec.europa.eu/consumers/odr/
23. CHANGES TO THE GENERAL CONDITIONS
TRIPFORDOG may change, supplement or cancel these General Conditions, as well as other documentation on the Application, or any part of them at any time and with the utmost discretion if it deems this necessary for legal or technical reasons, or even as a result of changes. in the services offered and in the layout of the Application. To this end, the Data Controller will notify the interested parties with a specific notice of these changes, which will be requested in the forms of law for acceptance.
24. APPLICABLE LAW AND JURISDICTION
The contract is governed by Italian law. For any dispute that may arise with reference to the interpretation, execution and resolution of this report, the parties recognize the exclusive jurisdiction of the Court of PISA, without prejudice to the provisions of the law regarding the consumer's forum referred to in the Italian Consumer Code (Legislative Decree no. 206 of 2005).
25. DUTIES OF PARTNERS
Upon registration, the third-party suppliers declare that they do not use coercive methods on dogs. They have an obligation to be punctual and maintain professional behavior. Partners are paid 100% of what they require based on the bookings they receive, we apply our fees which cover the participants' insurance, Stripe, Paypal and Satispay commissions and of course the promotion.
48/24 hours before the event, the customer's contact will be sent to the Supplier via email for any delays or communications and vice versa, the Partner's telephone number will be sent to the customer in the same way.
It is mandatory to take at least one group / family photograph obviously including dog and send it to together with the order number together with the invoice or withholding tax. Payments to suppliers will take place on the first working Thursday after the event is made, after sending the invoice / withholding payable to:
Via Giuntini, 25, 56021 Navacchio, Cascina (PISA)
VAT number IT02373810502
By email at: [email protected]
In the event that the activity is canceled or rescheduled for reasons of force majeure by the Partner, we must be notified at least 72 hours before the activity takes place in such a way that we can notify customers in time and offer them a postponement, a gift voucher of equal value. or a full refund at their discretion. The Partners also declare that neither now nor in the future the same services for sites or apps competing with TRIPFORDOG, specifically dog friendly tourism sites, obviously they are free to exercise their profession in total freedom and / or collaborate with companies, organizations and / or canine and / or tourist associations except as specified.
Last updated: 21 / 09 / 2021